Richmond, BCAI Receptionist for Counselling & Therapy Practices in Richmond
You can't take a call mid-session, and new clients often reach out in a hard moment. AutoFlow answers with care and books the intake — and SOAP Notes handles your progress notes.
✓ Live in days✓ No setup fee✓ Answers 24/7
Why counselling & therapy practices in Richmond lose customers
→You're in session with your phone silenced, so a new client reaching out in a vulnerable moment hits voicemail.
→Playing phone tag over intake and scheduling is draining and delays care.
→Progress notes and a mental status exam after every session add up fast.
How AutoFlow works for your practice
1. We learn your businessAutoFlow is set up with your services, hours, pricing, and how you handle practice calls — so it sounds like your front desk.
2. It answers every call, 24/7Every call is answered instantly — during the rush, after hours, and on weekends — and missed callers get an immediate text-back.
3. You get booked jobs, not voicemailsAppointments and qualified leads land in your calendar or inbox, and urgent calls are routed straight to you.
What Richmond counsellors, RCCs, and therapists get
✓Answers and books intakes 24/7 in a calm, professional voice you configure.
✓Texts missed callers back gently so a hesitant first contact isn't lost.
✓Answers fees, sliding-scale, and availability questions so you can stay present in session.
Also from AutoFlowSpend less time charting: AutoFlow SOAP Notes
Progress notes for counsellors, done right. AutoFlow SOAP Notes swaps the physical pain map for a Mental Status Exam and a suicidal/homicidal/self-harm risk screen with a safety plan — folded straight into your note and exportable to Word or PDF. Runs entirely in your browser, so client data never leaves your device.
See SOAP Notes → Live today · from $29/monthYour website can answer these questions too — AI chat for Richmond counselling & therapy practices
The people who don't phone still want to know your prices and whether you're open Sunday — they just check the website instead, and leave when they can't find it. AutoFlow Chat reads your own pages and answers them, day or night, then emails you the lead.
- Set up inside WordPress — no code, and no OpenAI API key to buy
- Trains itself from your existing pages, then you correct anything wrong
- Says “I don't know, let me get someone” instead of inventing a price
- Hands over to you by phone, WhatsApp or Messenger the moment someone asks
Serving counselling & therapy practices across Richmond
AutoFlow works with counselling & therapy practices throughout Richmond and the surrounding area — including Steveston, City Centre, Ironwood— and across Metro Vancouver and the Lower Mainland. Because it's done-for-you, there's no app for your team to learn.
FAQ — AI receptionist for counselling & therapy practices in Richmond
Will it sound caring, not robotic?You set the tone and script; it answers warmly and professionally, and never attempts to counsel or give advice.
Can it handle intake and scheduling?Yes — it captures what you need for a first appointment and books or hands off, without phone tag.
What about progress notes?AutoFlow SOAP Notes includes a Mental Status Exam and risk/safety panel built for counsellors — no physical pain map — and keeps everything in your browser.
FAQ — AI chat for counselling & therapy practices websites in Richmond
Can a chatbot answer questions on my Richmond practice website?Yes. AutoFlow Chat reads your own pages — services, prices, opening hours — and answers visitors from that, 24/7. It's $29/month and installs on WordPress without touching any code. If it doesn't know something it says so and offers to put the visitor through to you, rather than inventing an answer.
How much does an AI chatbot cost for a small practice?AutoFlow Chat starts at $29/month CAD for 400 conversations, with no contract and a 30-day money-back guarantee. Most AI chatbots bill in "credits" where a single reply can cost between one and six of them, so the bill is unpredictable. We count whole conversations.
What's the difference between the AI receptionist and AutoFlow Chat?The receptionist answers your phone and texts back missed callers. Chat answers questions on your website. Most counselling & therapy practices in Richmond start with Chat because it's live the same day and costs less, then add the phone side later.
Do I need an OpenAI or ChatGPT API key?No. There's no API key to create and no second bill that grows with your traffic — the subscription covers the AI. That's unusual: most WordPress chatbot plugins make you bring your own key and pay OpenAI separately.
Stop missing calls at your Richmond practice
Get AutoFlow answering your phones this week. No setup fee.
Call (604) 330-1012