AI Receptionist for Hotels & Hospitality

Your front desk is always on.
Even at 3am.

Guests call at all hours — for reservations, room questions, local recommendations, or check-in details. AutoFlow answers every call professionally, handles common requests, and routes anything that needs your team. No missed calls, no hold music, no frustrated guests.

Call us to get startedSee how AutoFlow works
● 24/7 guest call handling● Reservation support● Multilingual — 7 languages
3am
is when a guest calls about check-in instructions and gets voicemail — starting their stay frustrated
Missed calls
from potential guests shopping for rooms go straight to the next hotel on the list
One review
mentioning 'never could reach anyone' can cost you more bookings than the call was worth

How AutoFlow works for hotels & hospitality

Done-for-you setup. You don't touch anything technical.

01

We learn your property

Your room types, rates, policies, amenities, check-in process, and how you handle special requests — we configure AutoFlow around your specific property.

02

We connect your lines

Calls, texts, and website chat all route through AutoFlow. Works alongside your PMS — Oracle Opera, Mews, Cloudbeds, or whatever system you use.

03

It handles guests 24/7

Answers reservation enquiries, handles check-in questions, provides local recommendations, and routes complex requests to your team.

04

Every guest feels taken care of

No hold music, no voicemail, no missed bookings. Every call answered professionally — day, night, and holiday. Live in days, no setup fee.

A front desk that never clocks out

Consistent, professional guest experience at every hour.

🌙

24/7 guest answering

Guests call at all hours. AutoFlow answers immediately — professional, warm, and on-brand — no matter when the call comes in.

🛎️

Reservation enquiries

Answers questions about availability, rates, room types, and amenities. Routes direct booking requests to your team or booking system.

📋

Check-in information

Handles the common pre-arrival questions — parking, early check-in, key pickup, local directions — so your team can focus on the in-person experience.

🗺️

Local recommendations

Trained on your local area — restaurants, attractions, transport. Guests get helpful answers instantly instead of waiting on hold.

🌐

7 languages

English, French, Mandarin, Punjabi, Hindi, Spanish, and Arabic. Essential for properties serving international guests — especially in Vancouver and Dubai.

🔗

PMS integration

Works with Oracle Opera, Mews, Cloudbeds, and most property management systems. Your existing setup stays in place.

Simple pricing. No setup fee.

One recovered booking pays for months of AutoFlow.

Starter
$19.95/mo

Every missed call gets an instant text — so a potential guest doesn't book elsewhere.

  • Instant auto-text on missed calls
  • Capture the guest's name & need
  • Great first step for busy properties
Get started
Managed / Multi-Property
from $299/mo

For hotel groups, resorts, or properties with high call volume and complex routing needs.

  • Multi-property routing
  • Custom guest journey flows
  • Full PMS integration
  • Dedicated support
Talk to us

Common questions from hoteliers

Does it work for smaller B&Bs and boutique hotels?

Yes — in fact smaller properties benefit most. You don't have a 24/7 front desk team, so AutoFlow fills that gap entirely. It's configured specifically for your property and sounds professional on every call.

Can it handle reservation enquiries?

Yes. It answers questions about availability, room types, rates, and amenities, and routes direct booking requests to your team or PMS. It doesn't replace your booking system — it works alongside it.

What languages does it support?

English, French, Mandarin, Punjabi, Hindi, Spanish, and Arabic. For properties in Metro Vancouver or Dubai, this is especially valuable for serving international guests in their preferred language.

What about complex or unusual guest requests?

AutoFlow handles the common 80% of calls on its own. Anything unusual or that requires a human decision gets routed to your team with the guest's details captured.

Does it work with our PMS?

Yes. AutoFlow integrates with Oracle Opera, Mews, Cloudbeds, and most major property management systems. Your existing system stays in place — we connect to it during setup.

How fast can we go live?

Most properties are live within a few days. We handle the entire setup — you tell us your property details, policies, and how you want things handled, and we configure everything.

Ready to give your guests a front desk that never sleeps?

Call or email us and we'll show you exactly how AutoFlow would work for your property — no commitment required.

Call (604) 330-1012Email hello@autoflowai.ca